Frequently Asked Questions


how long will it take for my doll purchase to ship to me?

All dolls are made to order and takes approximately 2 weeks to ship your purchase.

Do you offer custom dolls

Unfortunately, we do not offer custom orders at this time.

What is the return policy?

All doll purchases are final sale. We offer no refunds on dolls. If you purchase a Glam shirt, you are welcome to make an exchange for size or color



Are the doll clothes removable?

The doll's dress and hair bows are removable, while the shoes are not. 

How much is shipping?

Shipping on all US orders is FREE.



Other Information

Payment Types:

We accept Visa, MasterCard, and American Express

Doll Care Instructions
Spot Treat

 Wet a corner of a cleaning cloth with warm water and lather with detergent. Gently work into the soiled area. Take a dry corner of the cloth and press down on the wet area to lift the water that has soaked into the filling. This will prevent water rings once dry. To dry, wrap the entire area being treated in a clean cloth to absorb excess water.